Paytm, once a dominant force in India’s digital payments space, is now undergoing a transformative pivot to reposition itself in an evolving financial landscape. The company has unveiled a bold strategy centered around artificial intelligence, aiming to become an “AI-first” enterprise. This reinvention, spearheaded by CEO Vijay Shekhar Sharma, comes at a time when the company is navigating regulatory headwinds and intensifying competition.