In a move aimed at streamlining urban mobility, ride-hailing platform Rapido has integrated Delhi Metro ticketing into its app, enabled through the government-backed Open Network for Digital Commerce (ONDC). The initiative allows commuters to purchase metro tickets directly on Rapido while also accessing affordable last-mile rides to and from metro stations at a fixed fare of ₹25. Rapido will offer a free first ride for new users booking metro tickets through its app. The integration underscores a broader push to create multimodal, tech-enabled, and commuter-centric transport infrastructure in India’s capital.
A Seamless Transit Experience for Delhi Metro Users
Rapido has taken a significant step toward enhancing daily commuting in Delhi by introducing a feature that allows metro passengers to book their tickets directly via its app. This integration, made possible through a collaborative effort with ONDC and the Delhi Metro Rail Corporation (DMRC), aims to make the transition between ride-hailing services and public transport more frictionless.
The new initiative not only simplifies access to metro tickets but also links this capability with last-mile connectivity, addressing a persistent challenge in urban transportation systems.
Affordable First- and Last-Mile Connectivity
As part of the launch, Rapido is offering fixed-rate rides to and from select Delhi Metro stations for just ₹25. This predictable pricing structure offers a cost-effective alternative for commuters who often struggle with inconsistent fares or availability when traveling the final stretch between their home or workplace and a metro station.
Moreover, to encourage adoption, Rapido has introduced a promotional offer: the first ride is free for all users booking metro tickets through its platform. This incentive is designed to foster usage of an integrated, multimodal approach to commuting that could redefine how urban mobility is structured in Indian metros.
Empowering a Diverse Commuter Base
According to Rapido Co-Founder Aravind Sanka, over 800,000 people use the platform daily, with 40% of the rider fleet made up of women. Among these users, approximately 100,000 already rely on Rapido for their first- or last-mile travel to metro stations. By embedding metro ticketing directly into the app, the company is responding to demonstrated demand and further incentivizing regular, sustainable commuting patterns.
Designated pick-up and drop-off points are being set up at select metro stations across Delhi to ensure safe, organized, and convenient transitions between modes of transport.
A Step Toward Smarter Urban Mobility
This collaboration signals a growing emphasis on mobility-as-a-service (MaaS) solutions in India, where integration between public transport and private ride-hailing networks is becoming increasingly critical to address urban congestion and environmental concerns. ONDC’s involvement lends further legitimacy and scalability to the initiative, aligning with the government’s vision of building open, interoperable, and digitally empowered commerce ecosystems.
The initiative not only enhances commuter convenience but also supports broader policy goals related to smart cities, reduced carbon emissions, and inclusive access to urban infrastructure.
Conclusion: Reinventing the Commute, One Ride at a Time
Rapido’s metro ticketing integration through ONDC represents more than a tech upgrade—it’s a glimpse into the future of how Indian cities may tackle the last-mile problem through digital partnerships and commuter-centric innovation. With clear pricing, incentives for new users, and a growing base of active riders, the platform is well-positioned to drive a shift toward multimodal transport.
As cities like Delhi continue to expand and modernize their transport systems, such partnerships could serve as replicable models for integrating convenience, accessibility, and technology in urban mobility.
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