: In a recent meeting with senior officials, Union Telecom Minister Jyotiraditya Scindia urged state-owned BSNL to submit detailed customer growth and business plans for the current fiscal year. The minister lauded the company's turnaround, having reported a net profit for the first time in 18 years, and emphasized the need for continuous focus on customer acquisition and retention. Scindia also encouraged the capacity building of employees and monthly meetings to tackle challenges and implement best practices.